CREATE A TICKET
I have a question about charges on my delivery
Create a ticket to ask for information on charges to account




Important: The units used for charges to your credit card are: American dollars and pounds. The conversion of pounds to kilos is: 450 gr. equals one pound.


Two criteria apply to our charges: Physical Weight and Volumetric Weight.

Sometimes large items with a light overall weight can be charged according to the space they take up on an aircraft. In these cases, Volumetric Weight, or dimensional (Dim) weight, is used to calculate the shipment cost.

It is recommended that you calculate the Volumetric Weight for every shipment that you send, then compare this to its actual weight.

The greater weight of the two is used to work out the price that we charge you.


CALCULATE THE VOLUMETRIC WEIGHT OF YOUR SHIPMENT

International Volumetric Weights are calculated using the formula below:

Volumetric Weight in pounds
(Length x Width x Height in inches) / 166

Volumetric Weight in kilograms
(Length x Width x Height in centimeters) / 6000

Alternatively, please feel free to use our quick calculator below.

in/lb cm/kg
Width:
 
in

Length:
 
in

Height:
 
in


Volumetric Weight / Peso Volumetrico


If you need to clarify charges to your credit card, please send us your claim by creating a corresponding ticket.



Compartir Imprimir Bookmark
 
del.icio.us gacetilla technorati windows live favorites google bookmarks facebook maneame mister-wong yahoo

© 2008 TransExpress™ is a registered trademark of TransExpress Global e-Commerce Logistics.
www.transexpress.com