There are various reasons for this to happen:
- Incorrect credit card information
- Inactive credit card or insufficient funds or...
- ...your credit cards are found to be inactive in our system..
All of these issues can be resolved by the customer through his/her online account. In the case of insufficient funds to cover the cost of shipping, you can add another credit card under your name, a family member, or a close relative that does not have an account with us. You can also transfer the payment to a third-party TransExpress account as long as the account holder authorizes the transfer of charges.
Other solutions for the payment of your shipping are:
Paypal:
Just register on the website - www.paypal.com . Make the payment to our account exportusa@transexpress.com. Once we receive payment we will proceed with your shipment.
