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Send us instructions by creating a ticket.
Do not authorize re-packaging. This option exonerates TransExpress from all responsibility related to damages resulting from shipping and handling to your country.
Authorize TransExpress to re-pack your package in a wooden crate.
If you need more information, we invite you to read the content of this page.






If TransExpress requests your authorization for packaging your purchase in a wooden crate it is necessary that you authorize the charge to your credit card. If you do not want to have your merchandise repackaged, please send us your authorization to dispatch the package as packed by your vendor.

Inform us of your decision by creating a ticket.

Important: Repackaging a purchase increases its weight, therefore affecting your shipping cost.

TransExpress' international address operation is linear and handles large volumes. As a result, it is not possible for packages to be consolidated into one shipment. Re-packaging is suggested exclusively for security purposes.


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